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Payment:
PayPal, Visa, MasterCard

Refunds and Exchanges:

Based on the assumption the item/s are not trashed and still have their cases. 🙂

Exchange- Yes no problem. Just send it back and choose something new.

I offer refunds on all orders (minus Paypal/ credit card fees). You will be required to pay return shipping.

For lost or damaged items due to shipping, you may choose between a new item or refund, your choice.

Cancellation:
If you need to cancel an order don’t worry it is okay just let me know as soon as you can. I offer a refund minus the PayPal fees, normally less than $5.00 USD. Return shipping fee is covered by you if the item is being returned for a refund.

Shipping:
Items are made to order and ship within 5-7 working days of order via registered airmail (partial tracking #) with delivery within 14 working days to most locations. If you require faster delivery please let me know and I will ship via your preferred method IE. FedEx, DHL and will charge accordingly.

If your package is not delivered within 30 days please advise and I will track it down.

Taxes, Duties, Customs:
Buyer is responsible for any customs fees or taxes if there are any.

 

Custom work:
I will get you to pay in full before I make the piece as it is special for you and I may need to get specific materials! Also, I may need more time to make and ship than the usual 5-7 working days depends on how awesome and wild your custom piece is going to be.

Wholesale:
If you would like to order wholesale please contact me for the wholesale page password.

jessica@arrisbyjsg.com

Sample Sale is on! Happy shopping xx. Dismiss